Senior Consultant
Chicago, IL
Full Time
Experienced
| Location Chicago, IL (Hybrid) | Employment Type Full-Time | Travel ~1 trip/month |
About GAINS
GAINS is on a mission to make supply chains smarter, faster, and self-improving, powered by AI. Our decision intelligence platform doesn't just support decisions, it drives them by aligning strategy, planning, and execution across every level of the supply chain. We serve inventory-intensive industries where the stakes are high and the complexity is real, helping customers move from reactive, spreadsheet-driven planning to continuously learning, AI-led operations that deliver measurable results fast. At GAINS, we call it Moving Forward Faster— and it's not a tagline, it's how we're redefining what's possible in driving supply chain decisions.
The Opportunity
As a Senior Consultant on the Professional Services team, you will own the full delivery lifecycle for some of our most strategic client engagements—from initial implementation through long-term value realization. You will work shoulder-to-shoulder with client teams at both the operational and executive level, translating complex supply chain challenges into clear, actionable outcomes powered by the GAINS platform.Project engagements range from focused 2–8 week optimization initiatives with existing customers to full-scale 3–9 month implementations with new clients. This is a high-visibility role with direct impact on client success—and on the continued growth of GAINS.
What You’ll Do
- Lead end-to-end deployments of the GAINS platform, ensuring implementations are delivered on time, on scope, and with demonstrable business impact.
- Serve as a trusted advisor to client stakeholders, identifying opportunities to extend value and drive continuous improvement beyond initial go-live.
- Leverage AI-powered analytics and tooling—including large language models and data-driven insights—to accelerate diagnostics, surface recommendations, and strengthen client deliverables.
- Collaborate closely with Customer Support and Customer Success teams to resolve complex issues and ensure outstanding client outcomes.
- Contribute to the evolution of GAINS delivery methodology, sharing best practices and helping to build repeatable frameworks across the Professional Services practice.
What We’re Looking For
Required- 5+ years of relevant professional experience in supply chain consulting, operations, or enterprise software implementation.
- Proven ability to work with large, complex datasets; hands-on proficiency with SQL and Excel required.
- Strong analytical and structured problem-solving skills—comfortable turning ambiguous data into clear recommendations.
- Excellent verbal and written communication skills, with the ability to present confidently to both operational teams and C-suite executives.
- Adaptability and resilience in fast-moving client environments; you thrive under ambiguity and drive clarity.
- Bachelor’s degree required.
Preferred
- Experience with AI/LLM-based tools applied to analytics, forecasting, or supply chain decision support.
- Familiarity with supply chain planning concepts: demand planning, inventory optimization, lead time management, or S&OP.
- Prior experience with supply chain planning software platforms (e.g., GAINS, Kinaxis, o9, Blue Yonder, Relex).
- Master’s degree in Supply Chain, Operations, Business, or a related field.
Why GAINS
- Work at the intersection of AI and supply chain—a space that is genuinely redefining how the world’s most complex operations run.
- Deliver meaningful outcomes for clients across a diverse set of inventory-intensive industries.
- Collaborate with a team of experienced practitioners who care deeply about craft, client impact, and each other.
- A culture that moves fast, values autonomy, and rewards initiative—without sacrificing depth or rigor.
We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, veteran status or medical condition. We encourage people from all backgrounds to apply.
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